ArnexAI, LLC Privacy Policy

Last Updated: March 2026

1. Introduction:

ArnexAI, LLC ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website (Arnex.ai) and our AI-powered messaging agent, Coachex.ai, which operates via the WhatsApp Business API.

2. Data We Collect:

To provide our AI coaching services, we collect the following information:

• Contact Information: Your WhatsApp phone number and name as provided by the Meta platform.

• Communication Data: The content of your chat history with Coachex.ai to provide context-aware responses and maintain coaching continuity.

3. How We Use Your Data:

We use the collected data strictly for the following purposes:

• To operate and maintain the Coachex.ai agent.

• To personalize the AI coaching experience based on user inputs.

• To provide technical support and respond to user inquiries.

• We do not sell, rent, or trade your personal data to third parties.

4. Data Processing & Third Parties:

Our services rely on secure third-party infrastructure:

• Meta (WhatsApp Business API): Messages are transmitted through Meta’s secure servers. By using our service, you acknowledge their Terms and Privacy Policies.

• AI Processing: Data is processed via secure, encrypted APIs to generate AI responses. Data is not used to train public models without anonymization.

5. User Rights & Data Deletion:

You have full control over your data.

• Opt-Out: You may stop interacting with the agent at any time.

• Data Deletion: To request the permanent deletion of your chat history and contact information, please email: team@arnex.ai or message "DELETE DATA" directly to our official WhatsApp channel.

6. Contact Us:

For any questions regarding this policy or your data privacy, please contact: 

ArnexAI, LLC

3255 Lawrenceville Suwanee Rd, 

Suite P814

Suwanee, GA 30024

team@arnex.ai

+1 (470) 346-9230